Information Corner
Voucher Delivery Timeline
Most buyers receive their voucher within 1–3 business days.
In some cases, delivery(via email) may take up to 5–7 business days.
How Business Days Work
– Business days: Monday to Thursday
– Weekends: Saturday & Sunday — orders placed here are processed the next Monday.
– International Public holidays: Orders placed on holidays will be processed the next working day.
Tips for Buyers
– Check your email inbox and spam/junk folder — vouchers are always sent by email.
– If you haven’t received your voucher within 7 business days, email us at marketing@orbrex.com
Are They Refundable?
For exam vouchers are generally non-refundable. This is a standard policy for most major certification providers.
How It Works
– Purchase a voucher
– Redeem the code when scheduling your exam on the official websites.